{"id":11,"date":"2008-11-03T16:02:25","date_gmt":"2008-11-03T14:02:25","guid":{"rendered":"http:\/\/zdg.md\/eng\/?p=11"},"modified":"2020-06-10T18:18:47","modified_gmt":"2020-06-10T15:18:47","slug":"bad-luck-lines","status":"publish","type":"post","link":"https:\/\/www.zdg.md\/en\/bad-luck-lines\/","title":{"rendered":"Bad Luck Lines"},"content":{"rendered":"<dl><\/dl>\n<address><strong><em><span lang=\"en-US\">The Supreme Court 22-22-69<\/span><\/em><\/strong><\/address>\n<dl>\n<dt><\/dt>\n<dt><\/dt>\n<\/dl>\n<address><strong><em> No helpline and no professionals<\/em><\/strong><\/address>\n<dl>\n<dt><\/dt>\n<dt><\/dt>\n<dt><\/dt>\n<\/dl>\n<address><em> I dialled the number, a man\u2019s voice answered. He said it was not the helpline, but I could tell him my problem. I found out that ever since the Supreme Court of Justice (JSC) separated from the Judges Supreme Council, the department in charge of citizens\u2019 complaints are the JSC representatives. I was asked to call again in 10 minutes, so that in the meantime he could talk to the judge and decide what the best way to handle the matter is. After 10 minutes I talked to a person from the Supreme Court in charge of public relations, who recommended that I contact the Centre for Fighting Economic Crimes and Corruption \u201cbecause they are professionals and will help you.\u201d Unfortunately, he could not offer a CFECC phone number.<img loading=\"lazy\" decoding=\"async\" src=\"..\/wp-includes\/js\/tinymce\/plugins\/wordpress\/img\/trans.gif\" alt=\"\" width=\"2\" height=\"2\" align=\"bottom\" border=\"0\"><\/em><!--more--><\/address>\n<dl>\n<dt><\/dt>\n<dt><\/dt>\n<\/dl>\n<h3><span style=\"font-family: Trebuchet MS;\">The Center for Fighting Economic Crimes and Corruption&#8217;s phone number?<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">Fatigue with invitation &#8216;to write&#8217;<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">At the CFECC they answered immediately, and after listening to my corruption story, the helpline\u2019s operator suggested to me with a tired tone a couple of phone numbers that I could call. Moreover, I was invited to the centre to<\/span><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">m<\/span><span style=\"font-family: Trebuchet MS;\">ake a written statement<\/span><em>.\u201d<\/em><span style=\"font-family: Trebuchet MS;\"> The CFECC clerk assured me that my anonymity would be preserved and the case would be solved as soon as possible.<\/span><\/p>\n<h3><span style=\"font-family: Trebuchet MS;\">Agency of Construction and Territorial Development: 20-45-04<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">A new institution with no line<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Upon calling the the ACTD I wastold that I had in fact dialled the wrong phone number. After insisting, the gentleman at the end of the line informed me that I had reached the deputy minister of Ecology, and hung up quickly.<\/span><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Good day. Is this the helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">No, you have the wrong number. This is another institution.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">But who am I calling?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Who are you looking for?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">The Agency of Constructions and Territorial Development.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">It\u2019s not here. What number have you dialled?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">20-45-04. Maybe you can help me find the number for this department?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">I don\u2019t know, and you should know that this is the Deputy Minister of Ecology!,<\/span><em>\u201d<\/em><span style=\"font-family: Trebuchet MS;\"> a rude voice replied, and the call was over. I called the Ministry of Constructions and Territorial Development and was told that there was no helpline. If I have a problem \u2013 call the State Inspection in Constructions.<\/span><\/p>\n<h3><span style=\"font-family: Trebuchet MS;\">National Regulatory Agency in Telecommunications and Informatics: 25-13-46<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">Movement in offices<\/span><\/h4>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">This is not the helpline, but tell me what your complaint is.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">After I told the lady the reason I had called, she advised me to send a written letter to the agency\u2019s address or, if I have the possibility, via email.<\/span><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">The helpline is not functioning at the moment, because some departments have moved offices; it will work later, but I don&#8217;t know when.<\/span><em>\u201d<\/em><\/p>\n<h3><span style=\"font-family: Trebuchet MS;\">National Bureau of Statistics: 40-31-51<\/span><\/h3>\n<p lang=\"en-GB\"><strong><span style=\"font-family: Trebuchet MS;\">The secretary over the line<\/span><\/strong><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Good day. Is this the helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">No. This is the Bureau of Statistics\u2019 secretary.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">And what is the number for the helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">40-31-51.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">That is the number I\u2019ve dialled.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Well this is the helpline and the secretary&#8217;s number.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em><span style=\"font-family: Trebuchet MS;\">After this explanation, the secretary called someone else because he was not able to tell me who I should call and who could help me.<\/span><\/em><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Information and Security Service: 23-92-25<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Anonymity with a phone call from ISS<\/span><\/h4>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Information and Security Service, good day.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Good day. Is this the helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">No, this is the secretary, but say what you have to say.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Well, I would like to speak to someone from the helpline. Do you have it or not?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Yes, but it has a different number: 24-51-21.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em><span style=\"font-family: Trebuchet MS;\">When calling this number, I was harshly told that I had reached the right place and was asked to introduce myself. I required anonymity.<\/span><\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">OK, but leave a phone number and an ISS co-worker will contact you to discuss the problem in detail.<\/span><em>\u201d<\/em><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Customs Service: 57-41-74, 27-55-76<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Two useless numbers<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Although the Customs Service offers two phone numbers on the Government\u2019s website, neither of these are the actual number for the helpline. At 57-41-74, a young man, surprised by our question, told me that it was not the helpline, it was the department on duty. He asked me to hold on a moment. Afterwards, another clerk talked to me and offered me to come to them in <\/span><span lang=\"en-US\">Chi\u015fin\u0103u<\/span><span style=\"font-family: Trebuchet MS;\"> and he would escort me to the Internal Security Department. There I would be able to tell my story about the corrupt clerk.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Health: 72-10-10<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Tell it to the corrupt<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">I was asked to tell them about my case. Then, the voice of the &#8216;helpline&#8217; told us to contact the director of the hospital where I was asked for a bribe and they will help me. If the problem is not solved by the medical institution, I should call the ministry again.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Social and Family Protection: 28-07-92, 73-75-72<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">No phone and no line<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">There is no number for this ministry\u2019s helpline on the Government\u2019s website. I found two numbers on the MSFP website: 28-07-92 and 73-75-72. I dialled 28-07-92 and a lady harshly told me to tell her about my case. Since I\u2019ve asked for anonymity, I was redirected to the ministerial department in charge of our problem. I also called 73-75-72. This time, a lady replied that there was no helpline at the ministry, but she kindly told me to come in person to report the problem.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Education and Youth: 23-24-72<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">The youth, even helpless<\/span><\/h4>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Good day. helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">This is actually the Youth Year line. But what do you want?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">I would like to report a corruption case that took place in an educational institution.<\/span><em>\u201d<\/em><span style=\"font-family: Trebuchet MS;\"> I was given the secretary&#8217;s number: 23-33-48, <\/span><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">from there you will be given the phone number of the department that will solve your problem.<\/span><em>\u201d<\/em><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The Ministry of Home Affairs: 25-54-91, 22-65-74<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">Only visiting the MIA<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">At 25-54-91:<\/span><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Good day. helpline?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">This is the Internal Security Department.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">I would like to know the number for the helpline.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">I\u2019m listening to you.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">I would like to report a corruption case concerning a traffic police co-worker.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\"><em>\u201c<\/em><span style=\"font-family: Trebuchet MS;\">Could you come to see us at the ministry? You must talk to the officer on duty and file a complaint.<\/span><em>\u201d<\/em><\/p>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Foreign Affairs and European Integration: 57-83-25<\/span><\/h4>\n<p lang=\"en-GB\"><strong><span style=\"font-family: Trebuchet MS;\">Answering machine<\/span><\/strong><\/p>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The answering machine said very nicely:<\/span><\/p>\n<p>\u201c<span style=\"font-family: Trebuchet MS;\"><span lang=\"en-GB\">Good day. You have reached the MFAEI. Please leave a message after the beep.<\/span><\/span><em>\u201d<\/em><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">COLD LINES<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Court of Accounts: 23-77-48<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The Court of Accounts has the biggest problem: their helpline is always busy. Corruption cases are probably continuously reported, or maybe there is something wrong with the line. After a couple of days I was unable to reach them.<\/span><\/p>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Economic Law Court: 27-74-38<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">No one replied to my call. In vain, I repeatedly phoned them, but got the same response.<\/span><\/p>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Justice: 22-25-00<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The Ministry of Justice is probably on holiday, because no one answered my calls in the morning, afternoon or evening.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Bad luck lines, functioning lines<\/span><\/h3>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Economy and Trade: 25-05-35<\/span><\/h3>\n<h4><span style=\"font-family: Trebuchet MS;\">The name of the corrupt<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The lady at the end of the line asked me to introduce myself and state the name of the person asking for a bribe in order to make a reference to the minister.<\/span><\/p>\n<p lang=\"en-GB\">&#8220;<span style=\"font-family: Trebuchet MS;\">There is no other way to do this; you must give me your name to confirm the facts. Then we will call you and the person asking for the bribe to solve the case<\/span><em>,<\/em><em>\u201d<\/em><span style=\"font-family: Trebuchet MS;\"> the person in charge informed me.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The Licensing Chamber<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">A recorded conversation<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Kindly and patiently, a Licensing Chamber employee listened to me and asked me to give every detail, assuring me my anonymity will be preserved. I was told that a special commission would handle my problem and a recorded phone conversation was enough to start the case\u2019s examination, making a visit to the chamber\u2019s office was unnecessary.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Material Reserves, Public Acquisitions and Humanitarian Aid Agency: 23-42-80<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">At material reserves, with no reserves<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">At the agency I kindly received answers to my questions. I was politely promised confidentiality and a fast resolution of the reported problem.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">General Prosecutor\u2019s Office: 22-31-35<\/span><\/h3>\n<h4 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Come and we\u2019ll analyse the problem<\/span><\/h4>\n<p lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">The lady at the prosecutor\u2019s office kindly listened to me and invited me to come to the prosecutor\u2019s office in order to analyse the problem in more detail.<\/span><\/p>\n<h3 lang=\"en-GB\"><span style=\"font-family: Trebuchet MS;\">Ministry of Agriculture and Food Industry: 23-23-90<\/span><\/h3>\n<p lang=\"en-GB\">\u201c<span style=\"font-family: Trebuchet MS;\">Good day. I want to report a corruption case.<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\">\u201c<span style=\"font-family: Trebuchet MS;\">Yes, of course, is it part of our ministry?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\">\u201c<span style=\"font-family: Trebuchet MS;\">Yes?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\">\u201c<span style=\"font-family: Trebuchet MS;\">Is it from the sixth floor department?<\/span><em>\u201d<\/em><\/p>\n<p lang=\"en-GB\">\u201c<span style=\"font-family: Trebuchet MS;\">Yes<\/span><em>\u201d<\/em><\/p>\n<p>\u201c<span style=\"font-family: Trebuchet MS;\"><span lang=\"en-GB\">I\u2019ve recorded the information and will pass it on to the minister. Please phone again with concrete details about this case. And thank you for this call.<\/span><\/span><em>\u201d<\/em><\/p>\n\n\n<!--nextpage-->\n\n\n\n<p class=\"has-small-font-size\">The texts from the page www.zdg.md are taken over within the maximum limit of <strong>1,000 <\/strong>characters. The <strong>direct link<\/strong> to the downloaded article must be indicated in the case of web pages, <strong>IN LEAD<\/strong>, mandatory. At least one more hyperlink to the primary source must be indicated in the text. The media institutions that take articles or images for TV or radio shows will cite the source, and the printed editions will indicate the source and the author of the information. The materials on www.zdg.md are protected by Law 139 on copyright and related rights, including the Code of Ethics for Journalists in the Republic of Moldova. The full takeover of ZdG materials can be done only under the conditions of a prior agreement with the editorial office.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Supreme Court 22-22-69 No helpline and no professionals I dialled the number, a man\u2019s voice answered. He said it was not the helpline, but I could tell him my problem. I found out that ever since the Supreme Court of Justice (JSC) separated from the Judges Supreme Council, the department in charge of citizens\u2019&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6],"tags":[53,54],"autor":[150],"class_list":["post-11","post","type-post","status-publish","format-standard","hentry","category-exclusive","tag-centerforfightingeconomiccrimescorruption","tag-intelligencesecurityservice","autor-zdg-newsroom"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bad Luck Lines - Ziarul de Gard\u0103<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zdg.md\/en\/bad-luck-lines\/\" \/>\n<link rel=\"next\" href=\"https:\/\/www.zdg.md\/en\/bad-luck-lines\/2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bad Luck Lines - Ziarul de Gard\u0103\" \/>\n<meta property=\"og:description\" content=\"The Supreme Court 22-22-69 No helpline and no professionals I dialled the number, a man\u2019s voice answered. He said it was not the helpline, but I could tell him my problem. 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